Posted by: chiapei13 | April 27, 2008

we merely want the service, not the product

Come to think of it, why are some corporations moving from selling products to providing service instead?

Companies such as FujiXerox, Interface and Carrier.

Advantages:

To my understanding, these shifts is because they realised we want a cooler working place thats why we buy air conditioners. We don’t really want to own one, its not like its some really unique deco for the place or something. That is why York used to sell air conditioners alone. Now, it offers cooling solutions for its customers.

Companies pay a fixed amount each month to lease their services. Once if they aren’t happy with the service they can discontinue. Unlike buying major units of air conditionings whereby you pay excess for maintanence, lets not forget the devaluation of such assets, and the frustration of discarding it, plus all the carbon emission and harmful environmental particals. Wouldn’t leasing provide all these a solution?

What amazes me more is that Carrier would try to save more for each penny saved in cost is every penny earned. Thats why they try to produce more efficient air conditioners, and even try to restructure the building settings, so that they could emit less heat, bringing the whole place cooler naturally. =) Brilliant!!

You could find out more information at their website

 


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